Onboarding Associate

Job ID
2026-13152
Category
Customer Service & Call Center
Min
USD $21.63/Hr.
Location : Location
US-MI-Troy
Type
Regular Full-Time
Telecommute
No

Overview

Actalent Corporate has an immediate opening for an Onboarding Associate at our Troy, MI office!

 

Schedule:

  • Internal | Permanent
  • Full Time | Monday - Friday | 8:00 AM - 5:00 PM
  • Hybrid | 4 days in-office, 1 day remote

 

Compensation / Benefits:

  • Hourly Rate: $21.63 per hr ($45,000 annually)
  • Bonus Potential: $333 monthly (up to $4,000 annually)
  • Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days + 6 Holidays), Profit Sharing, etc.

 

Job Summary

The Onboarding / Services Support Associate is instrumental in providing error-free payroll and support to our varied clients, which includes consultants, colleagues, field offices, and program offices. This position entails overseeing the verification, monitoring, and processing of weekly payroll, addressing employee inquiries related to payroll, benefits, and other general questions, and ensuring adherence with company policies and procedures.

Key Responsibilities

Candidate process and pre-start documents

  • Oversee timecard collection, secure manager approvals, and facilitate communication with internal
    partners and consultants.
  • Review and verify payroll and expenses for accuracy.
  • Resolve payroll and invoicing issues including adjustments, check requests, and invoice discrepancies.
  • Ensure the accurate and timely entry of starts, finishes, and updates in PeopleSoft.
  • Act as the primary contact for all employee benefits inquiries and education, including medical, 401K, and
    tuition reimbursement.
  • Conduct offboarding in accordance with company policy and in partnership with Human Resources.
  • Update employee information accurately in PeopleSoft.
  • Execute personnel changes, promotions, and terminations by communicating with appropriate partners
    and update systems as required.
  • Maintain relationships with internal and external stakeholders to support organizational goals and
    promote collaboration.

 

Qualifications

  • Bachelor's Degree in Business or HR (Preferred)
  • 2-4 years of client service experience (Required)
  • Skill in identifying issues with limited information
  • Strong prioritization, organization, and problem- solving skills
  • Effective communication and follow-up
  • Preferred experience supporting remote teams
  • Composure and professionalism in all situations
  • Proven ability to take ownership of responsibilities and deliver results

 

 

About Actalent

With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.

 

Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

 

Our Culture

Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.

 

Allegis Group Foundation

The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.

 

We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants. 

 

  

Check out our Instagram and LinkedIn to see what it’s like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices

 

#actalentinternal #LI-Onsite

 

Telecommute

No

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.